Billing Policy
The following constitutes our Billing Policy and applies to ALL of our customers. Please review the following terms carefully. The term “M/s KP Astro Solutions” or “kpastro.net” or “Sayantan Biswas” or “us” or “we” or “our” refers to M/s KP Astro Solutions, the owner of this website. The term “you” refers to the user, the customer or viewer of our Web Site. The term “plan” or “services” refers to any product, service or item charged from you for availing services or products from us. Use of our website and/or services constitutes agreement to this Billing Policy as part of our Terms of Service. Any questions or comments regarding this document should be forwarded to us at the following address: kpastro.net@outlook.com / sayantan1@outlook.com
Payments
All prices shown are in INR currency. Payments to us are to be made in INR currency. We accept the following types of payment:
- Check or Money Order
- Credit Card / Debit Card / Net Banking / Wallets / UPI
- Direct Bank Transfer
All payments are to be made in advance before availing our services or products. We do not store any card details / bank details with us.
Billing Intervals
If you would like to take service from our website then payment must be paid in advance only from your end. We never charge our customers automatically or on recurring basis.
Disputes
If you have any disputes on an invoice they must be brought to our attention within the terms of the invoice. No disputes will be accepted or acknowledged outside of the invoice terms.
Statements
Invoices and statements are sent by email. You are required to keep a valid billing email address on file with us at all times.
Credit Card Disputes/Chargebacks
If you are not satisfied with our services then we request you to send us an email on kpastro.net@outlook.com / sayantan1@outlok.com
Or send us a physical mail on our address-:
M/s KP Astro Solution
339/S/2 Kalipada Mukherjee Road
Behala East Park, Kolkata 700008
PH: 9903785661
We will try our best to solve your problem.
We have a zero-tolerance policy for chargebacks. Customers who dispute a credit card payment will be banned from using our website or any services in future.
Billing/Price Changes
Our policies and prices are subject to change without notice. Any price changes will be updated on our website